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Warsztat zieleni

Warsztat zieleni

Privacy Policy

Privacy Policy

1. General Information

  1. This policy applies to the website operating at the URL: warsztat-zieleni.pl
  2. The website operator and the personal data controller is: Kamila Służewska, ul. Hercena 50-453 Wrocław
  3. Contact email address of the operator: info@warsztat-zieleni.pl
  4. The operator is the Controller of your personal data in relation to the data voluntarily provided on the Website.
  5. The Website uses personal data for the following purposes:
    • Handling inquiries submitted via the contact form
  6. The Website collects information about users and their behavior in the following ways:
    1. Through voluntarily provided data in forms, which are entered into the Operator’s systems.
    2. By saving cookies on users’ devices.

2. Selected Data Protection Methods Used by the Operator

  1. Login areas and data entry fields are protected during transmission (SSL certificate). This ensures that personal data and login credentials entered on the website are encrypted on the user’s device and can only be read on the destination server.
  2. An important element of data protection is the regular updating of all software used by the Operator for processing personal data, including regular updates of software components.

3. Hosting

  1. The Website is hosted (technically maintained) on the servers of the hosting company: [another company]
  2. The hosting company keeps server logs to ensure technical reliability. Logged information may include:
    • Resources identified by URL (requested pages, files),
    • Time of request,
    • Time of response,
    • Client workstation name – identification via HTTP protocol,
    • Information on errors during HTTP transactions,
    • URL of the previously visited page (referrer link), if the user reached the Website via a link,
    • Browser information,
    • IP address information,
    • Diagnostic information related to self-service ordering on the site,
    • Information related to handling emails sent to or from the Operator

4. Your Rights and Additional Information on Data Use

  1. In some situations, the Administrator may share your personal data with other recipients if necessary to perform a contract with you or fulfill legal obligations. This may include:

    • Authorized personnel, employees, and collaborators who need access to personal data to perform their duties

    • Hosting company

    • Mailing service providers

    • SMS service providers

    • Companies cooperating in the Administrator’s marketing activities

    • Couriers

    • Insurers

    • Legal and debt collection offices

    • Banks

    • Payment operators

    • Public authorities

  2. Your personal data processed by the Administrator will not be kept longer than necessary to perform the activities required by law (e.g., accounting). Marketing data will not be processed for more than 3 years.
  3. You have the right to request from the Administrator:

    • Access to your personal data

    • Correction of your personal data

    • Deletion of your personal data

    • Restriction of processing

    • Data portability

  4. You also have the right to object to processing under point 3.2 for the purpose of legitimate interests pursued by the Administrator, including profiling. The right to object cannot be exercised if there are legally justified grounds for processing that override your interests, rights, and freedoms, especially for establishing, asserting, or defending claims.
  5. You can file a complaint to the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.
  6. Providing personal data is voluntary but necessary for the use of the Website.
  7. Automated decision-making, including profiling, may occur to provide services under a contract or for direct marketing purposes.
  8. Personal data is not transferred from third countries; it remains within the European Union.

5. Information in Forms

  1. The Website collects information voluntarily provided by the user, including personal data if submitted.
  2. The Website may save connection parameters (timestamp, IP address).
  3. In some cases, the Website may save information linking form data to the email address of the user filling out the form. In such cases, the user’s email may appear within the URL of the page containing the form.
  4. Form data is processed for the purpose of the specific form, e.g., handling service requests, business inquiries, or service registration. Each form clearly indicates its purpose.

6. Administrator Logs

  1. Information about user behavior on the Website may be logged for administrative purposes.

7. Important Marketing Techniques

  1. The Operator uses statistical analysis of website traffic via Google Analytics (Google Inc., USA). The Operator does not share personal data with this service, only anonymized information. This service uses cookies on the user’s device. Users can view and edit preferences collected by Google’s advertising network at: https://www.google.com/ads/preferences/
  2. The Operator uses remarketing techniques to tailor advertising based on user behavior, but no personal data is shared with advertisers. Cookies must be enabled for this.
  3. The Operator uses Facebook Pixel, which allows Facebook (USA) to know that a registered user has visited the Website. No additional personal data is shared with Facebook.
  4. The Operator may use tools to analyze user behavior through heatmaps and session recordings. Data is anonymized before being sent to the service provider. Passwords and other personal data are not recorded.
  5. Automated actions may be used, e.g., sending emails to users who visited specific pages, provided they consented to receive commercial correspondence.
  6. Profiling may be used in accordance with data protection laws.

8. Information About Cookies

  1. The Website uses cookies.
  2. Cookies are text files stored on the user’s device to facilitate website use. They usually contain the website name, storage duration, and a unique number.
  3. The Operator places and accesses cookies on the user’s device.
  4. Cookies are used for:
    1. Maintaining user sessions (so login is not required on every page)
    2. Purposes described under “Important Marketing Techniques”
  5. Two main types of cookies are used: session cookies (temporary, deleted after logout or closing the browser) and persistent cookies (stored for a set period or until deleted by the user).
  6. Most browsers allow cookies by default. Users can change settings or delete cookies. Blocking cookies may limit website functionality.
  7. Cookies may also be used by partners, including Google (USA), Facebook (USA), and Twitter (USA).

9. Managing Cookies – Giving and Withdrawing Consent

  1. Users can manage cookies via browser settings. Disabling essential cookies may affect login, security, and user preferences, and may prevent using the Website.
  2. For practical guidance on cookie settings, select your browser or mobile device and follow the instructions:

    Mobile Devices:

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Privacy Policy